Privacy Policy

What we collect through this website, why, and what you can ask us to do with it.

This policy covers the website at mov-u.ca, operated by MOV-U Personal Training and Fitness at 4906 93 Ave NW, Edmonton, AB T6B 2L6. It applies to the information you share through our website forms and when you book or train with us.

What we collect

Free consultation and contact form: your first and last name, email address, cell phone number, and what you tell us about yourself and your fitness goals.

Group fitness waitlist: your name, email address and, if you choose to give it, your phone number.

New client information form: your name, phone, email, date of birth, emergency contact name and number, your address, your fitness goals, the name you type to accept our training terms, and whether you consent to text messages.

Website analytics: if analytics are enabled, we collect anonymous usage information such as pages visited, device type and approximate location, through cookies or similar technology. We do not use this to identify you.

How we use it

  • To reply to you, book your consultation and set up your first session.
  • To run your training: scheduling, reminders, emergency contact, and our training terms.
  • To send you text messages or email about your bookings, where you have agreed to that. You can opt out at any time by replying STOP to a text or telling us.
  • To understand how the website is used so we can improve it.

Who we share it with

We store your details in the customer relationship and booking software we use to run the studio, and we use email and text-messaging services to contact you. These providers process your information on our behalf and only for those purposes. We do not sell your information, and we do not share it with anyone else unless the law requires it.

How long we keep it

We keep consultation enquiries for as long as we need to follow up with you. Client records, including signed training terms, are kept for as long as you train with us and for a reasonable period afterwards to meet our legal and accounting obligations.

Your choices

You can ask us to show you the information we hold about you, correct it, or delete it. You can unsubscribe from marketing messages at any time, and you can withdraw your consent to text messages by replying STOP. Some information, such as signed training terms, may need to be kept for legal reasons even after a deletion request; we will tell you if that applies.

Contact

Questions about this policy or your information: email MovUFitnessyeg@gmail.com, call (587) 815-8538, or use the contact page. Our training terms are published at Training Terms and Policies.

Last updated: November 2026.